The long-awaited day has arrived. Not only is Apple releasing the brand new iPhone 3G phone, which promises to do everything but do your dishes, but they are also releasing the new iPhone 2.0 firmware which promises to bring new functionality to current iPhone hardware. I woke up early today and plugged in my iPhone to find that the 2.0 update had rolled out to my area. I told iTunes to download v2.0, backup my... Continue Reading

I'm not a big fan of the major airlines. In fact I have written several entries that demonstrated poor customer service by United and American. However, I had a uniquely good experience on United a couple days ago and wanted to share it with you. I was traveling to Los Angeles with Joel Ownby and Tim Prince, en route to Yanik Silver's Internet Underground conference in Los Angeles. The three of us board the 737... Continue Reading

I'm in Las Vegas for Affiliate Summit and am looking forward to the a few days of networking and learning. And while I have nothing to say about the conference yet because it hasn't started yet, I do have an experience to share with you. As you know, I enjoy blogging about my customer service experiences... especially the bad experiences. Why do I do this? I place a very high value on customer service and... Continue Reading

Does American Airlines have good customer service? Once again, I find myself on the "I can't believe this is happening" end of a telephone conversation with a customer service rep. Here's the story. I had booked a flight using reward miles to fly someone from Dallas to Denver in a couple weeks. As it turns out, he is going to drive here a few days early and won't require the initial leg of the flight... Continue Reading

A few years ago, making money on the Internet was a breeze. All you had to do was open the dictionary, register each of the words you saw on the page as dotcoms and sell them to someone in California for the price of a South American country's national debt. It doesn't quite work that way any more. These days, domain name buyers want to see figures. They want to know how much traffic a... Continue Reading

I'm not a negative person. Generally, I've got a smile on my face and a bounce in my step. But the moment I got off the plane in Miami for Affiliate Summit, I felt like I needed a shower. No offense intended to any of my subscribers or friends that live at the tip of Florida, but I found it to be just a notch below absolutely miserable. Continue Reading

We arrived on Maui on Tuesday afternoon, snagged our rental car and made our way to the hotel. We're staying on the west side of the island in the Ka'anapali area. It's absolutely gorgeous here. From my fifth floor balcony I can see the ocean, the mountains, palm trees, sandy beaches and a beautiful landscape. It's 6 am Hawaii time as I blog this (my body says it is 10 am MST) and I've enjoyed... Continue Reading

Last time I visited Arizona, I had the pleasure of visiting the Grand Canyon. Undoubtedly, one of the most moving experiences of my life, there is absolutely nothing on the face of the earth that compares to standing on the edge of the canyon face and looking down one mile into it's deep, deep enormity. It was an experience that actually moved me to tears. (Hey, when you spend the majority of your life on... Continue Reading

Deck the Halls with boughs of holly... Jingle bells, jingle bells, jingle all the way... Frosty the Snowman, was a jolly happy soul... You'd better not pout, you'd better not cry... You get the idea! Christmas is coming! And you can spice up your AdSense blocks with a little holiday cheer using their "themed ads". Want to know how? Continue Reading

Courageous people take courageous action. I applaud South Dakota for being the first state to stand up for women and the unborn in the battle to put an end to the culture of death. I have no doubt that the history books in the future will reference two points when discussing abortion in America. Continue Reading

We have just returned from Spring Break vacation with the kids. It's good to be home! We spent the week in Ruidoso, New Mexico, a quaint village in the southern Rocky Mountains. Near the base of Sierra Blanca (elev 12003), Ruidoso is a blend of old west charm, mountain wilderness and desert atmosphere. Known for being the stomping grounds of Billy the Kid, Ruidoso is also home to the Mescalero Apache Indians (who operate the... Continue Reading

The biggest earthquake to hit planet earth in 40 years hit Southeast Asia with a vengeance today, triggering tidal waves and tsunamis that have killed thousands of people. JAKARTA, Indonesia - The world's most powerful earthquake in 40 years triggered massive tidal waves that slammed into villages and seaside resorts across southern and southeast Asia on Sunday, killing more than 7,200 people in six countries. Tourists, fishermen, homes and cars were swept away by walls... Continue Reading

I'm wiped out. It's not that we did a LOT today, but combining the altitude with the activity seems to have taken its toll on me. We started the day with a complimentary breakfast at the lodge. Bread, cereal, fruit, etc. Then it was off to the Steve Jones Stables for horseback riding. We scheduled a one hour scenic ride. All four of us are a bit more seasoned riders than we were a few... Continue Reading

Careful! Cellphones can be hazardous to your health! Especially explosive phones... KUALA LUMPUR, Malaysia -- A Malaysian man was shaken and scalded Tuesday after his mobile phone exploded beside him while he was sleeping, the national news agency reported. Mohamed Radzuan Yasin said he was recharging his cell phone and placed it on his bed near him before he took a nap. Three hours later, he was jarred awake by what he described as a... Continue Reading

Once again, we got an early start and walked all over the place. We started by going to the Washington Monument, the tallest structure in D.C. It stands 555 feet high and is truly an awesome site. We took the elevator to the top and got to look out some very small windows in each direction. Of course, there are many others attempting to get a good view, so we didn't have much time to... Continue Reading

We left Philadelphia early this morning and jumped on the highway towards Hershey, Pennsylvania. The kids have been looking forward to our visit to Chocolate World for the whole trip, so the anticipation had been building. Hershey's Chocolate World was just plain fun. Pulling into the parking lot gives you the feeling of, "Uh oh, there goes the diet!" The first thing we did was check out the free Chocolate Tour Ride, a Disney-style track... Continue Reading

We got to sleep in a bit this morning. After the kids did their schoolwork and I did some work, we went to lunch. Next stop was the John Fitzgerald Kennedy Museum and Library, south of the city. It is a beautiful building designed by I.M Pei. I was only two years old when President Kennedy was assasinated, so this was a great opportunity to learn more about this man that was much loved and... Continue Reading

Man, am I beat. It has been a LONG day, but quite enjoyable. The kids did a lot of their school work in the room this morning while I took a walk around the area. I am determined to continue exercising while we are on this trip lest I move up a waist size. We got going around noon and set course for St. Louis. I did not realize that the mountains/hills went this far... Continue Reading

Well, here we go again. A massive tornado just ripped through southern Oklahoma City, about 20 or so miles from here. Did alot of damage, as you can see from the photos. Hopefully that will be the end of it today. What a shame... some of the homes hit may be the same ones that were hit in the barrage on May 3rd a few years ago... Continue Reading