I have a hard time keeping up with my tweets. I just get so many each day. I have an ever harder time keeping up with Direct Messages on Twitter (DMs). I usually don't read them. However, I took a peak at my DMs tonight and I came across something highly unusual. Continue Reading

I've been paying close attention to customer service wherever I go these days. In my business, I tell my support team to go the extra mile when assisting customers. I believe this pays off big time in the long run. But I am amazed at how many businesses do not pay attention to the simplest of customer service details. In the past few days, I have made observations at Best Buy, Gamestop, Qdoba and... my... Continue Reading

I know I am opening myself up to criticism for this post, but it's been on my mind and I really just want to put it out there. I dislike the way multi-level marketing has been done by many companies. I don't dislike multi-level marketers, mind you (well, most of them anyway). I just think that business model has proven destructive to many individuals and families. Continue Reading

I picked up a copy of Crash on DVD this week because I had heard that it was a fantastic movie. Mary and I watched it last night. I really wanted to like it, but I feel like it fell short. When I learned that it was awarded "Best Picture" by the Academy, I was amazed once again at how out of touch Hollywood is. Continue Reading

Each of us has an artist within. Whether you are classically trained or barely able to draw a stick person, both young and old enjoy creating something from nothing. Art.com has a fun tool that allows you to create your own work of art on the web. The Artpad is a simple flash program that allows your inner Picasso to come forth. Check out My Masterpiece. Once you are done marveling at my work, click... Continue Reading

I've been in a Las Vegas this week, participating in Affiliate Summit, a conference for Internet merchants and their affiliates. I dragged a couple friends along with me and we're having a great time. Monday night we went to see Blue Man Group at the Luxor Hotel (the big pyramid...) What a fun evening! Continue Reading

I've been slaving away attempting to make sense of this thing we call the Internet. In order to put things in proper perspective, I have composed this paper which I hope will prove useful. Continue Reading

I love finger food. There's nothing like the simplicity of enjoying cheese sticks and chicken fingers off the platter. But Wendy's has apparantly taken finger food to the next level. SAN JOSE, Calif. Mar 23, 2005 — A woman's meal at a Wendy's restaurant brought a whole new meaning to the term "finger food." The woman bit into a portion of a human finger while eating a bowl of chili Tuesday night at the San... Continue Reading

Well, its Spring Break. We tossed around the idea of leaving town, but couldn't agree on where to go. Instead of hitting the road, we are redoing Zach's room. He is almost a teenager and it is time for his room to grow up with him. And so we say goodbye to the red and blue primary colors, and the cars and planes wallpaper border. His room will soon be Khaki (why can't we just... Continue Reading

The democratic presidential primary run is one of the most entertaining current affairs that I have seen in a long time. You've got Howard Dean screeching like a lunatic. Wesley Clark is denying statements that he made on video tape, clearly enough for even my children to pick up on. Joe Lieberman has the charisma of wall paint. Al Sharpton and Dennis Kucinich are loud of mouth but small of significance. And now there is... Continue Reading

We got to sleep in a bit this morning. After the kids did their schoolwork and I did some work, we went to lunch. Next stop was the John Fitzgerald Kennedy Museum and Library, south of the city. It is a beautiful building designed by I.M Pei. I was only two years old when President Kennedy was assasinated, so this was a great opportunity to learn more about this man that was much loved and... Continue Reading

The critics are all over the map on this one. MetaCritic has opinions ranging from 20 to 80 (out of possible 100). I give it a solid 80. Here's why. Bruce is a story of faith. It is a journey of coming out of darkness into the light. It paints a wonderful picture of prayer as a vital means for communing with God, and most certainly causes people to reflect on their own relationship with... Continue Reading