I'm not a big fan of the major airlines. In fact I have written several entries that demonstrated poor customer service by United and American. However, I had a uniquely good experience on United a couple days ago and wanted to share it with you. I was traveling to Los Angeles with Joel Ownby and Tim Prince, en route to Yanik Silver's Internet Underground conference in Los Angeles. The three of us board the 737... Continue Reading

Woke up bright and early to begin our tour of the Nation's Capitol. We found a subway station just across the street from the hotel and were at The Mall in a few minutes. Bam, there we were, surrounded by the greatness that is Washington, D.C. The Washington Monument to my left; the Capitol Building to my right; and The Smithsonian beckoning to us from all directions! It was my first glimpse of the city... Continue Reading