At 10:30 am on June 12th, Mary and I checked out of the Shangri-La Hotel in Sydney and made our way to the airport. Thirty-one hours later, we're finally home. We had a 3-hour layover in Fiji and a 7-hour layover in Los Angeles. So close, but yet so far! Anyhow, I didn't have problems with jet lag in Sydney, but everyone tells me it really hits when you get home. I can see that... Continue Reading

I'm not a big fan of the major airlines. In fact I have written several entries that demonstrated poor customer service by United and American. However, I had a uniquely good experience on United a couple days ago and wanted to share it with you. I was traveling to Los Angeles with Joel Ownby and Tim Prince, en route to Yanik Silver's Internet Underground conference in Los Angeles. The three of us board the 737... Continue Reading

I'm in Las Vegas for Affiliate Summit and am looking forward to the a few days of networking and learning. And while I have nothing to say about the conference yet because it hasn't started yet, I do have an experience to share with you. As you know, I enjoy blogging about my customer service experiences... especially the bad experiences. Why do I do this? I place a very high value on customer service and... Continue Reading

Does American Airlines have good customer service? Once again, I find myself on the "I can't believe this is happening" end of a telephone conversation with a customer service rep. Here's the story. I had booked a flight using reward miles to fly someone from Dallas to Denver in a couple weeks. As it turns out, he is going to drive here a few days early and won't require the initial leg of the flight... Continue Reading

I am freshly returned from Hawaii, slighty tanned, somewhat rested, and ready to share some great stuff with you! Please read all the way through as you aren't going to want to miss any of this... First of all, we have officially announced TWO of the contestants for The Next Internet Millionaire. Want to meet them? Meet the Contestants Be sure to join the discussion on the forums with your comments as we look forward... Continue Reading

If you've been following my life at all, you know I've been working with my mother to help her build her website, TravelsWithSheila.com. Acting on my advice, my mom has issued a press release today. Continue Reading

I can't remember the last time I had so much fun playing guitar. No, I'm not talking about my Yamaha Strat knock-off or my Ibanez steel string. I'm talking about a plastic guitar with no strings and five frets. Huh? Continue Reading

Stop whatever you are doing. Really. Unless you are caring for your sick mother, desperately need to go to the bathroom or there is a tornado heading for your house, stop whatever you are doing. I have just installed one of the coolest applications I have seen in a long time. I'm sure you will agree. Earlier this year, I wrote about Microsoft's Terraserver, which give an ariel view of the US using USGS topographic... Continue Reading

The Kerry campaign has repeatedly criticized the President for his tax cut which they claim gave tax breaks to the wealthy. (Which they DESERVE, incidently). So what do we learn from Teresa Heinz-Kerry's release of her 2003 income tax report? From Newsmax.com... Heinz Kerry Hiding $45 Million in Income, Paid Just 1.2% in Taxes Teresa Heinz Kerry earns approximately $50 million in annual income, ten times what she revealed on tax forms released late Friday... Continue Reading

How cool would it be to have your own private jet? Shoot, I'd settle for having the money to charter my own private jet! It's such a pain dealing with the major airlines. I hate the cramped cabins, the smell, the uncertainty of flight schedules, dealing with their policies, attempting to book a flight. I just hate it all. Ah, but a private charter jet! Check out this beautiful Cessna... There are those who say... Continue Reading

I get sick and tired of buying inkjet cartridges. What a scam. I have four printers and I think I replaced something like eight cartridges over the last month. Finally found a place with extremely reasonable prices. AllAmericanInkJet.com. Excellent selection. Low prices. I'm happy. Continue Reading