It's the day after election day and Barack Obama is President-Elect of the USA. On today's episode, we had a fun time discussing the election, Internet marketing,flying monkeys and more. Joined by Eric Farewell and Dan Nickerson, we fielded a number of questions and had some laughs. Watch for the official recount and a new top ten list. It's all here. Enjoy Continue Reading

While attending an Internet marketing conference in Chicago, I spent a lot of time networking with my peers. As I sat at the dinner table last night, I noticed that a bunch of us were twittering on our handhelds. Simon Leung, Donna Fox, Eric Farewell, Anik Singal and several others had their PDAs or phone out and were twittering away... sometimes to each other other, even though they were sitting across the table from each... Continue Reading

I've been paying close attention to customer service wherever I go these days. In my business, I tell my support team to go the extra mile when assisting customers. I believe this pays off big time in the long run. But I am amazed at how many businesses do not pay attention to the simplest of customer service details. In the past few days, I have made observations at Best Buy, Gamestop, Qdoba and... my... Continue Reading

My favorite Aunt in the whole world is my Aunt Joan. She is my mother's younger sister and I have some fantastic memories of her from my childhood. She was always bubbly, gregarious, fun-loving and pleasant to be around. She loved her parents, her sisters, her children, her nieces and nephews and her grandchildren with a passion. Everyone knew when Joan was in the room. Her laugh was something akin to a "cackle", and she... Continue Reading

It is with much fondness that I bid adieu to World of Warcraft. I've been playing my character, Riathamus, for just over a month, and I have experienced a great deal of what the game has to offer. However, the game is so enormous, so huge, and so seemingly endless, that I am in turning in my two-handed mace and calling it quits. This game is simply too good. It's too beautiful. It's too much... Continue Reading

Call me Mr. Wonderful. No, its not Mary's pet name for me. And no, I don't have a super-inflated sense of self. Mr. Wonderful has been my alter-ego these past two weeks in City of Heroes, a massively multiplayer online game recently released by Cryptic Studios. The fictional location of Paragon City has had a difficult time lately. What with an alien invasion and several gangs of thugs battling it out for control of the... Continue Reading