I'm not a big fan of the major airlines. In fact I have written several entries that demonstrated poor customer service by United and American. However, I had a uniquely good experience on United a couple days ago and wanted to share it with you. I was traveling to Los Angeles with Joel Ownby and Tim Prince, en route to Yanik Silver's Internet Underground conference in Los Angeles. The three of us board the 737... Continue Reading

I'm in Las Vegas for Affiliate Summit and am looking forward to the a few days of networking and learning. And while I have nothing to say about the conference yet because it hasn't started yet, I do have an experience to share with you. As you know, I enjoy blogging about my customer service experiences... especially the bad experiences. Why do I do this? I place a very high value on customer service and... Continue Reading

Yesterday, I blogged about my experiences with American Airlines Aadvantage desk in regards to a change I needed to make with a ticket. Thanks to everyone who empathized with my plight. It appears I am nowhere near alone. Apparantly, Google is showing me some love. Check this out. Continue Reading

I'm at Will Rogers airport in Oklahoma City, getting ready to make the trek home to Colorado after a week of visiting with family and friends. I've had some time to reflect on the year and would like to take a stroll down memory lane. The year started with a crazy idea. I knew that others had dabbled with the idea of doing an Internet reality show, but no one had really taken the concept... Continue Reading

I know I am opening myself up to criticism for this post, but it's been on my mind and I really just want to put it out there. I dislike the way multi-level marketing has been done by many companies. I don't dislike multi-level marketers, mind you (well, most of them anyway). I just think that business model has proven destructive to many individuals and families. Continue Reading

Everything has changed. I remember when I first discovered computers. I was in high school when Radio Shack came out with their TRS-80 Model I personal computer. I remember going to the store and staring at it... ogling it... feeling the power of its keyboard... Hey, I guess I just wasn't into girls yet. That time came along eventually as well. ;-) Oh, those were the days. Continue Reading

I love it when people add comments to my posts. Sure, I write a blog to share my information and tips... and to tell the world what I think sometimes too. But it helps to know that someone out there is actually reading what I'm saying. It helps even more to see what they think about what I'm saying! But comments at the end of articles aren't just a nice boost for the writer of... Continue Reading

When I talked recently about Darren Rowse's poll into the reasons that people unsubscribe from RSS feeds, I mentioned the biggest issue: the number of posts that publishers send to subscribers. That issue took up the first two reasons that people unsubscribe. But in third place was a much tougher question, and it's one I often wonder about: whether to include the whole article or just part of the article in an email or RSS... Continue Reading

Last time I visited Arizona, I had the pleasure of visiting the Grand Canyon. Undoubtedly, one of the most moving experiences of my life, there is absolutely nothing on the face of the earth that compares to standing on the edge of the canyon face and looking down one mile into it's deep, deep enormity. It was an experience that actually moved me to tears. (Hey, when you spend the majority of your life on... Continue Reading

You already know that ad units placed above the fold tend to get the most clicks. But did you also know that Google automatically places the highest-earning ads in the first ad unit on the page? That's very helpful. Before you've done any optimization, you're already getting the most valuable ads in the best spot on your page. The problem comes when you start optimizing. Continue Reading

The kids have gone to bed and it is getting late. I decided to check in to the database of questions that have been asked recently at AskJoelComm.com and attempt to answer a few of them here briefly. As you might imagine, I receive more questions than I have time to answer. So if don't get to your question, please don't think I am ignoring you. There just isn't enough of me to go around... Continue Reading

Last night, my family and I went to see Glenn Beck at the Mabee Center in Tulsa. For those not familiar with Beck, he claims to have the third most popular radio show in the country. I guess that would be behind Limbaugh and Hannity. I started listening to Glenn a few years ago when his program began airing on our local radio station. He says that you need to listen to the show for... Continue Reading

Who would have thought that my post about Arbonne would have generated so much discussion? Admittedly, it does get heated from time to time. But I have allowed the post to be a forum for free speech as long as people keep it clean and don't abuse each other. If you try to read it, expect to spend at least an hour... it just keeps going and going... A few months ago, I put up... Continue Reading

If you've been following my life at all, you know I've been working with my mother to help her build her website, TravelsWithSheila.com. Acting on my advice, my mom has issued a press release today. Continue Reading

Internet entrepreneur Joel Comm and his new book: "The AdSense Code: What Google Never Told You About Making Money with AdSense." reveal how anyone can generate passive income on the Internet. Since only those books that appeared on Oprah ranked higher, Comm figures Oprah and her audience would find his Internet income strategies the real story. Read on for today's news release... Continue Reading

I love to play games with my family. Board games, card games, party games. We like them all. Sure, sometimes we have a hard time agreeing on what to play. But once we get going we usually have a fun time. We are always on the lookout for new games to play. And with so many choices, how do you know which games will give the biggest bang for the buck? Continue Reading

It's been just over a year since I first discussed my experiences with Arbonne, the multi-level marketing skin-care company. Since that time, over 600 comments have been posted to that single entry! Diehard Arbonne supporters and vehement detractors have enjoyed spirited discussion and debate via my blog. Isn't the Internet great? My take on the company remains the same. They have good product, albeit overpriced... and an unfair Internet marketing model that favors those who... Continue Reading

Arrived in Washington, DC today for Yanik Silver's Underground Seminar. I'll be writing about my experiences this weekend. I've already encountered many friends, some fans and some folks that I hadn't met before. But that's another story. There's something wonderful about coming to this city, especially for someone who isn't jaded by living inside the Beltway. Continue Reading

In November 2005, I saw Dave Lakhani speak for the first time at Armand Morin's Big Seminar. Dave's presentation on how to use press releases to get noticed by the media and as tool to generate traffic really caught my attention. I had the privilege of spending some time with Dave this past weekened in Raleigh, NC, and found out a few things. Not only is he a brilliant PR strategist, but he is a... Continue Reading

Arbonne is one of the fastest-growing multi-level marketing businesses in America. In the past, I have blogged about my experiences with Arbonne. Those posts have received more comments than just about anything else I have written about. So, I have decided it is time for the web to have dedicated Arbonne Forums where consultants and customers can discuss the product and the business opportunity. If you are either, or you are just curious, I invite... Continue Reading

Ever since I took part in my first MMORPG (massive multiplayer online gaming) I have thought it would be fun to blog my experiences, starting as a newbie and continuing for as long as I played the game. Today, I purchased The Matrix Online, the game that promises to continue the story of the Matrix in an ever-unfolding interactive storyline. As a fan of The Matrix mythology, I think this will make for an interesting... Continue Reading

One of these days, I'm going to have to write a book on my Internet experiences. WorldVillage.com turns TEN this July (2005) and I have ridden more ups and downs than a rollercoaster at Coney Island. Seriously, I have watched my revenue go sky high and sink to the depths of the earth repeatedly over the past ten years. Just when I think I've got things figured out... WHAM! I can't complain because the ride... Continue Reading

It is with much fondness that I bid adieu to World of Warcraft. I've been playing my character, Riathamus, for just over a month, and I have experienced a great deal of what the game has to offer. However, the game is so enormous, so huge, and so seemingly endless, that I am in turning in my two-handed mace and calling it quits. This game is simply too good. It's too beautiful. It's too much... Continue Reading

Not be confused with my groundhog day rant a couple weeks back, this entry concerns itself with the title of the Bill Murray film from 1993. Caddyshack was funny. Ghostbusters was trendy. The Razor's Edge was dramatic. But Groundhog Day is Bill Murray's finest hour and comes in at #10 on my list of The 15 Best Movies Ever. Groundhog Day is the story of Phil Connors (Murray), a cynical weatherman who feels he is... Continue Reading

I've been scouring my extensive DVD collection lately, attempting to figure out what makes a great movie. Certainly, films have the potential to entertain us. But a real filmmaker wants to do more than make us laugh or cry. True cinematic art is manifested in an engaging storyline, convincing acting and masterful directing that trancends the big screen, either affirming or transforming the way in which we see our world. As a Christian, I view... Continue Reading

We had a casual morning, taking our time to get packed up and on our way. Packing is such a hassle and I do not look forward to "the big schlepp" each time we leave. I have streamlined the procedure a bit more with each stop, but we are also acquiring more souveniers along the way, so the van is getting more and more stuffed. We left our hotel around 12:30 pm and went to... Continue Reading

We discovered a great new game yesterday. Using nothing more than a GPS device (Global Positioning Satellite), our car and the cooperation of other fun seekers, we participated in an anytime sport known as GeoCaching! Essentially, people all over the world create the treasure that others would see. Take an old shoebox and fill it with various knickknacks. Find a place to stash it, often a public park. Get your hands on a GPS device... Continue Reading