Over the years I have spoken at a number of Internet marketing and personal development conferences. The one question I am asked again and again is "when are you going to hold you own conference?" The time has arrived! On October 24-26, 2008, I am going to welcome fifty (50) people to join me for a 3-day event in Denver, Colorado. It's called "Elevate 2008" What is going to take place at this event? Continue Reading

We had a great time in Glenwood Springs. From taking a Segway tour of the area and a day at the world's largest hot springs pool to downtime for rest & relaxation and a trip to a rain-covered Snowmass, my family and I enjoyed our brief vacation. I may put up some video once I get the chance. But I've had a lot of people curious about how the return train ride went on Amtrak... Continue Reading

When it came time to plan a summer vacation with my family, Mary and I decided we would just do a local Colorado trip rather than fly somewhere. I researched places that would be within driving distance and came upon Glenwood Springs, a popular tourist destination smack dab in the middle of the Rockies. They are famous for having the world's largest Hot Springs pool and it is a beautiful location. Instead of driving, I... Continue Reading

I boarded my flight from Dallas to return to Denver yesterday morning, hungry and certain that my first class seat would get me some sort of meal. As I boarded the plane, I asked the flight attendant if there would be food service. He informed me that there would not be and I quietly expressed my disappointment. I didn't really ASK for food, but I did make it known that I was hungry. Continue Reading

Around noon on May 22, 2008, I was at Denver International Airport waiting for a plane to Dallas. My phone rang and it was my daughter calling from her school to tell me that Loveland and northern Colorado was under a tornado warning. Apparantly a tornado had been spotted and they had the students go to the safest place in the building. A tornado? On the front range? I spent 21 years of my life... Continue Reading

I'm in Las Vegas for Affiliate Summit and am looking forward to the a few days of networking and learning. And while I have nothing to say about the conference yet because it hasn't started yet, I do have an experience to share with you. As you know, I enjoy blogging about my customer service experiences... especially the bad experiences. Why do I do this? I place a very high value on customer service and... Continue Reading

Does American Airlines have good customer service? Once again, I find myself on the "I can't believe this is happening" end of a telephone conversation with a customer service rep. Here's the story. I had booked a flight using reward miles to fly someone from Dallas to Denver in a couple weeks. As it turns out, he is going to drive here a few days early and won't require the initial leg of the flight... Continue Reading

I'm at Will Rogers airport in Oklahoma City, getting ready to make the trek home to Colorado after a week of visiting with family and friends. I've had some time to reflect on the year and would like to take a stroll down memory lane. The year started with a crazy idea. I knew that others had dabbled with the idea of doing an Internet reality show, but no one had really taken the concept... Continue Reading

I'm not a big sports fan. I used to watch a lot of baseball when I was a kid. And I watched a good bit of football in college. But as an adult, I just haven't made much time for sports. Continue Reading

I'm sitting at the airport in Atlanta, Georgia, awaiting my return flight to Colorado. After living on the front range for nearly three months, I already find myself missing the beautiful mountains and am eager to get home. I wanted to send this newsletter today because I have just spent the last few days at Big Seminar #9, where I had the privilege of speaking to four hundred attendees and teaching how anyone can make... Continue Reading