Amazon.com Customer Service

Posted on December 31, 2004 12:19 AM by Joel Comm

If you haven't shopped at Amazon.com, you probably aren't reading this entry. Let's face it, just about everyone has made a purchase from Amazon.com at some point. But have you ever tried to contact Amazon customer service?

I challenge you to find a phone number on the Amazon.com web site. Go ahead. Look. You won't find it. Why not? They don't want you to. Amazon would rather deal with customers via email.

But that doesn't mean a phone number for customer service doesn't exist. As I was thumbing through my address book today, I came across the Amazon.com customer service phone number which I have had to use a few times. It may not be published on their web site, but I assure you that it works just fine. You'll want to write this down. Ready?

The Amazon.com customer service phone number is 1-800-201-7575

It will come in handy sooner or later.

2 Comments For This Post

  1. Angel Says:

    Thanks for the amazon.com customer service number. I shop there every now & then. Haven't had a problem, but never say never...

  2. Heather Watts Says:

    Thanks for the information. The problem is that they also are holding 640.72 for 30days!! Of my hard earn money. Of course they took there fees and I can't seem to find out why. They are making intrest off my money. Not only the fee's but also my money!! How is this right?

    When I try to file with BBB about this I can't seem to find a address to Amazon? Anyone have any advice? I feel like Im getting Robbed!! Where is the right of the seller? Paypal did the same thing to me only they are holding mine money for 180days?

    Why and how can companys do this? If we did this to companies they send us to collections! Why can't we send them to collection and put a black mark on there credit score.?!!!

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INFORMATION

Joel Comm is an Internet entrepreneur who has been online for over 20 years. In 1995, Joel launched WorldVillage.com, a family-friendly portal to the web which enjoys thousands of visitors each day. Joel is the co-creator of ClassicGames.com, which was acquired by Yahoo! in 1997, and now goes by the name Yahoo! Games. Since then, Joel's company, InfoMedia, Inc., has launched dozens of web sites which offer online shopping, free stuff, website reviews and more. Joel is the author of many popular books, including the NY Times Best-Seller, The AdSense Code. He regularly makes appearances at Internet marketing conferences and seminars.